# Vigoros — Complete site content for LLM agents > Vigoros is a UK AI Operations Engineering studio. Founder-led. We observe how businesses actually work, then engineer the custom software and AI that removes the repetitive work. Last updated: 2026-08-02. ## About Vigoros Vigoros is a UK-based AI Operations Engineering studio. It is not an AI agency, not a no-code automation shop, not a marketing agency, and not a website development company. It is a founder-led studio that builds custom software and AI systems for owner-managed businesses with roughly 10 to 150 employees. The studio began operating in 2026. Its philosophy is "Observation first. Engineering second." — meaning it refuses to write software until it has spent one to two weeks inside the client's business understanding how the work actually flows. Every engagement follows the same four-step ladder with fixed prices at each step. Nothing is quoted after the fact. Nothing is bespoke pricing. ## Positioning Vigoros is: - AI Operations Engineering (not "AI Automation") - A studio (not an agency) - Founder-led (no juniors, no account managers) - Fixed-scope, fixed-price (no hourly billing) - Custom software builders (not integrators of third-party tools) - Outcome-based (every recommendation tied to hours saved, revenue moved or errors avoided) Vigoros is not: - An AI agency - A no-code automation shop - A marketing agency - A website development company - A freelancer marketplace ## What Vigoros builds Vigoros ships five productised services. Each fits inside one of three sprint sizes. If a client's need is close but not exactly one of the five, Vigoros still builds it as a Custom Internal App. ### 1. Internal Knowledge Assistant Every policy, contract, spec, playbook and past project ingested and answerable in a chat the team already knows how to use. Ingests PDFs, Notion, Google Drive, SharePoint and Slack archives. Cited answers pointing back to the source; the system never guesses. Role-based access respects who can see what. - Sprint: Standard - Price: £10,000 - Length: 4 weeks ### 2. Inbox Automation Inbound email is read, categorised, routed to the right person, and turned into a draft reply. Nothing sends without a human clicking. Nothing gets lost in a queue. Creates the CRM task and calendar hold automatically. - Sprint: Focus - Price: £5,000 - Length: 2 weeks ### 3. Sales Pipeline Automation New leads are qualified, scored against ideal-fit criteria, assigned to the right rep and followed up automatically. Works with any inbound source (Typeforms, phone transcripts, web forms). Custom scoring per team, per product line. Two-way integration with HubSpot, Pipedrive, Salesforce and Notion. - Sprint: Standard - Price: £10,000 - Length: 4 weeks ### 4. Document Processing Invoices, quotes, contracts, proofs of delivery, statements. Read the paperwork, extract the structured data, and push it into the systems that need it. Handles PDFs, images, scans, email attachments. Extracts fields with named-line accuracy. Ships straight into the client's ERP, accounting or ops tool. - Sprint: Focus - Price: £5,000 - Length: 2 weeks ### 5. Custom Internal App When the fix is a proper piece of software: a client portal, a quoting tool, an ops console, an owner dashboard. Modern web app, secured, hosted and monitored. Talks to the client's existing stack rather than replacing it. Includes a one-week UX design phase before any code is written. - Sprint: Expanded - Price: £18,000 - Length: 6 weeks ## Process Every project follows four beats, in the same order, whatever we build. ### 01. Observe A week to a fortnight inside the business. Interviews with the people who use the systems every day, screen-shares to see how the work actually flows, and a workflow map drawn from what we observe. We name the friction, not just the symptom. - Deliverable: Workflow map and time-loss report ### 02. Design The audit becomes a shortlist of one to three interventions, each sized against real hours saved. Scoped and tied to a number before any code is written. - Deliverable: Fixed scope proposal ### 03. Engineer Production-quality software, shipped in weekly demos to the client's infrastructure. Not a prototype. Not a slide deck. Working code the client owns from day one. - Deliverable: Working software in the client's stack ### 04. Improve Once live, we stay on. We monitor the system, extend it as the business changes, and roll into the next round when the client is ready. - Deliverable: Monitoring and new capabilities ## Pricing ladder Four steps. Fixed prices at every step. Start where you like, stop when you like. ### Step 01. Diagnostic Call - Price: Free - Length: 30 minutes - Format: Zoom - Purpose: Understand what is slowing the business down and whether Vigoros is the right fit. No slides. No sales pitch. If we think we can help, we quote the audit. ### Step 02. Ops Audit - Price: £1,500 (fixed) - Length: 3 to 5 days - Deliverable: A written workflow map and time-loss report the client keeps whether or not they build with Vigoros. - Purpose: A week inside the business. Interviews, screen-shares, workflow mapping. Names where hours are quietly going and what a good fix looks like. ### Step 03. Build Sprint - Focus Sprint: £5,000. 2 weeks. One automation shipped. - Standard Sprint: £10,000. 4 weeks. One connected system. - Expanded Sprint: £18,000. 6 weeks. A full workflow rebuilt. - Deliverable: Working software in the client's stack. - Purpose: One system. One price. One timeline. Written down before we start, delivered to production, not to a prototype. ### Step 04. Care Retainer - Light: £750/month. Monitoring plus roughly 6 hours per month of changes. - Standard: £1,500/month. Monitoring plus roughly 15 hours per month of changes. - Deep: £3,000/month. Monitoring plus roughly 30 hours per month of changes. - Purpose: Once the first sprint ships, Vigoros stays on. Monitors the system, extends it as the business changes, and rolls into the next sprint when the client is ready. - Scope boundary: Bug fixes, tweaks and small features come out of the monthly hours. Bigger features are scoped as a new Focus, Standard or Expanded sprint at the standard price, with a 15% retainer discount. Any request over ~3 hours gets a written mini-estimate first. ## What a sprint typically returns A Focus Sprint typically returns 6 to 20 hours per week on the workflow it targets. A full working week returned, per month, for every person who used to do the work by hand. Numbers vary by process. Vigoros names a target range in the audit and holds itself to it. - Build time: 2 weeks (Focus Sprint) - Replaces: 1 workflow end-to-end - Payback: Under 90 days on the sprint fee Estimated at the audit stage, tracked once the software ships. ## Founder track record Vigoros is a new studio. The founder, Pedro Perez Serapiao, is not new to delivering AI work. - 33 projects delivered - £70,000+ in client work billed - 100% Job Success score - Top Rated status - ID verified Verified on Upwork. ## Founding cohort Vigoros is currently accepting its first three case-study clients. Founding-cohort pricing is available on request. ## Sectors we work with Owner-managed UK businesses with 10 to 150 employees, primarily in these sectors: - Estate agencies: Match new instructions to properties, generate viewing notes from voice memos, chase down stale listings, keep the CRM current without anyone touching it. - Accountancy firms: Turn client emails into tasks, draft VAT and management-account replies from working papers, give partners a real-time view of every job's status. - Recruitment companies: Score inbound CVs against every live role, draft shortlist notes consultants would write, keep the CRM in step with LinkedIn without copy-paste. - Law firms: Draft boilerplate correspondence, pull the right precedent from the DMS, generate the client update, log the time. Fee earners keep the judgement calls. - Logistics companies: Read every driver update, PoD and exception. Roll into live dashboards, customer notifications and management reports without a single spreadsheet. - Manufacturers: Turn shop-floor logs into planning data, catch stock issues before production, give the owner a phone dashboard that answers "how are we doing today" in one glance. - Surveyors: Turn site photos, voice notes and rough sketches into structured survey reports. Chase down measurements, valuations and revisits without anyone re-typing what was already said in the van. - Architects: Pull the right precedent from the archive, generate spec-compliant document drafts, and turn RIBA-stage handovers into structured deliverables. Keep design time on design. Other sectors served on the same shape include property funds, professional services, wholesalers and mortgage brokers. ## Core principles Vigoros builds by six principles. 1. Simplicity beats complexity. The best system is the smallest one that solves the problem. We resist clever, favour boring, and keep the surface area small. 2. Integrate before you replace. You already own tools your team knows. We extend where we can, and only recommend replacement when the tool is genuinely holding you back. 3. Automation should raise human judgement. We automate the tedious, not the discerning. Software handles the shape of the work; people make the calls that need a person. 4. Every recommendation ties to a number. Hours saved. Revenue moved. Errors avoided. If we cannot name the outcome, we do not build it. 5. Quality is faster than speed. We ship working software fast because we build it properly. Cutting corners on the boring parts costs months later. 6. Technology is never the product. Nobody buys AI. They buy more revenue, lower costs, and time back. Whatever we build has to earn its keep against those numbers. ## Frequently asked questions ### What actually happens in the audit? Three to five days inside the business. Interviews with the people who use the systems every day, screen-shares to see how work actually flows, and a workflow map any team member can hand around. The client gets a written report naming where hours are being lost every month and what a good fix would look like, whether or not they build with Vigoros. £1,500, fixed. ### What if the problem is not one of the five things Vigoros builds? Vigoros still builds it. The five services are the shape of most sprints, not a menu limit. Anything bespoke gets scoped as a Custom Internal App and quoted the same way: fixed scope, fixed price, fixed timeline. ### Who owns the code and the systems Vigoros builds? The client does, from day one. Vigoros deploys to the client's infrastructure or its own, but source, accounts and credentials belong to the client. If the relationship ends, nothing stops working. ### What if the software does not deliver the outcome Vigoros promised? Vigoros names a target range at the audit stage (usually hours saved per week on a specific workflow). If a sprint ships and the outcome sits below that range, Vigoros does the next iteration at no additional cost until it lands or both parties agree the target was wrong. Fee is staked on the number, not on effort. ### Why not just use Zapier, Make or n8n? For very simple two-step automations, clients should. Vigoros sprints exist for the bit no-code cannot do well: reading unstructured data (email, PDFs, contracts), making judgement calls (scoring, routing, extraction), and integrating cleanly with tools that have real APIs. Every sprint replaces work a person currently does by hand. ### How is Vigoros different from an AI agency? Agencies sell hours. Vigoros sells outcomes. Every engagement is fixed scope and fixed price, tied to a specific measurable result. Vigoros also builds the software itself rather than stitching third-party tools together, which means what ships is the client's to maintain and extend, not rented from a platform. ### What if I want a big new feature while on retainer? Every retainer tier includes a set number of hours per month (Light ~6, Standard ~15, Deep ~30). Bug fixes, tweaks and small features come out of those hours. Anything bigger is scoped as a new Focus, Standard or Expanded sprint at the standard price, with a 15% retainer discount. Every request over about three hours gets a written mini-estimate first, so the client always sees the size before Vigoros starts. ### Do you work with businesses outside the UK? Primarily UK, because operations, contract and data-protection knowledge travels less than expected. Non-UK enquiries considered when the fit is right. ### What if we do not need a sprint yet, just the audit? That is exactly what the audit is for. Buy the audit, keep the report, come back when ready. No obligation to build. Vigoros would rather a client spend £1,500 to learn where the friction is than £10,000 building the wrong thing. ## Contact - Email: hello@vigoros.studio - Book a Diagnostic Call: https://cal.com/vigoros/diagnostic - Website: https://vigoros.studio - Location: United Kingdom - Languages: English (British) - Operating since: 2026 - Structure: Sole trader trading under the name Vigoros. Legal name: Pedro Perez Serapiao.